If your Brother Printer is not connecting to your computer, call +1-855-446-1089 for support. Meanwhile, here is the proper guide to fix your issue. Whether you're setting up your printer for the first time or it suddenly stopped communicating with your PC or Mac, this guide will explain the possible causes and solutions.
Why Is My Brother Printer Not Connecting to My Computer?
There could be several reasons why your Brother printer isn't connecting to your computer. Some of the most common causes include:
Loose or faulty cables (USB connection)
Printer offline status
Driver issues or missing drivers
Network configuration errors (for wireless models)
Outdated firmware or software
Firewall or antivirus blocking the connection
Printer queue errors
Incorrect printer settings
Understanding these potential issues will help you troubleshoot effectively.
Basic Checks Before Troubleshooting
Before diving into advanced fixes, make sure you've completed these basic checks:
Ensure your printer is powered on
Check all cables and connections (if using a USB connection)
Ensure both your printer and computer are connected to the same Wi-Fi network (for wireless models)
Restart both your printer and computer to clear temporary glitches
If the problem persists, proceed with the solutions below.
Solutions for Brother Printer Not Connecting to Computer
1. Check the Connection Type
Is your printer connected via USB cable or Wi-Fi? Confirm which connection method you're using and check accordingly.
For USB Printers:
Disconnect and reconnect the USB cable.
Try a different USB port on your computer.
Test the cable with another device to ensure it works.
For Wi-Fi Printers:
Make sure the printer is connected to the same Wi-Fi network as your computer.
Check for Wi-Fi signal issues near the printer.
2. Set Your Brother Printer as the Default Printer
If your computer isn't sending print jobs to your Brother printer, it might be because another printer is set as default.
On Windows:
Go to Settings > Devices > Printers & scanners
Find your Brother printer, click on it, and select Set as default
On Mac:
Go to System Settings > Printers & Scanners
Choose your Brother printer and set it as the default.
3. Check Printer Status (Is It Offline?)
Sometimes, printers are accidentally set to offline mode.
On Windows:
Go to Control Panel > Devices and Printers
Right-click on your Brother printer and select See what's printing
Click Printer on the top menu and ensure Use Printer Offline is unchecked.
On Mac:
Go to Printers & Scanners
Select your Brother printer and check its status.
4. Update or Reinstall Printer Drivers
Outdated or corrupt printer drivers can prevent your computer from communicating with the printer.
How to update drivers:
Visit https://support.brother.com
Enter your printer model and download the latest drivers for your operating system.
Install the driver and restart your computer.
If updating doesn't help:
Uninstall the existing printer driver
Reinstall the latest version from Brother's website
5. Clear Print Queue
A stuck print job might block new print requests, causing connection issues.
On Windows:
Go to Control Panel > Devices and Printers
Right-click on your Brother printer and choose See what's printing
Cancel all print jobs in the queue
On Mac:
Go to Printers & Scanners
Select your printer, then click Open Print Queue
Clear all pending print jobs
6. Disable Firewall or Antivirus Temporarily
At times, your computer's firewall or antivirus software might block the printer's connection. Temporarily disable them to see if the printer connects successfully.
If it works after disabling:
Add your printer as an exception in your firewall or antivirus settings.
7. Reset Network Settings on Brother Printer (For Wi-Fi Models)
If your wireless connection isn't working:
Go to your printer's Network Settings > Network Reset
Confirm the reset
Reconnect the printer to your Wi-Fi using the Setup Wizard
Then, reinstall the printer drivers on your computer.
8. Update Printer Firmware
Outdated firmware can cause compatibility issues.
Visit the official Brother website
Download the firmware update tool for your printer model
Follow the on-screen instructions to update your printer's firmware
When to Contact Brother Support
If none of the solutions above work, there might be a hardware issue with your printer or computer. In that case:
Contact Brother Support at +1-855-446-1089
Provide your printer's model number and a description of the issue
They can guide you through advanced troubleshooting or arrange a repair
Conclusion
When your Brother Printer is not connecting to your computer, it's often due to simple issues like outdated drivers, network problems, or offline settings. By carefully checking your connection type, updating drivers, and adjusting settings, you can usually resolve the issue quickly.
Wireless and USB connections require different troubleshooting steps, so identify your setup first. If you continue to face issues, Brother's customer support team is always ready to help.
Frequently Asked Questions (FAQs)
Q1. What is the Brother Printer Support number?
For expert help with Brother Printer setup, errors, or performance issues, call the official support line at +1-855-446-1089. Our technicians provide step-by-step guidance for all Brother models.
Q2. How can I reach Brother Printer Tech Support?
Contact Brother Printer Tech Support by calling +1-855-446-1089. Whether it's connectivity problems, print quality issues, or firmware updates, our team is available to assist with all technical concerns.
Q3. What is the toll-free number for Brother Printer support?
The toll-free number for Brother Printer support is +1-855-446-1089. You can call this number to receive quick assistance with setup, troubleshooting, driver updates, or any other printer-related problems.
Q4. How do I contact Brother Printer Customer Service?
To speak with a Brother Customer Service representative, call +1-855-446-1089. We handle product inquiries, warranty questions, and general support for all Brother Printer models.
Q5. Why is my Brother Printer not printing?
Check your ink or toner levels, connections, and print queue. If the issue persists, call +1-855-446-1089 to receive expert troubleshooting and get your printer working again.
Q6. How do I fix a Brother Printer showing “Offline”?
Restart your printer, computer, and Wi-Fi. Ensure your printer is set as default. Still having issues? Contact Brother Support at +1-855-446-1089 for quick resolution.
Q7. How do I install my new Brother Printer?
Unbox your printer, connect it to power/Wi-Fi, and download drivers from the Brother website. For guided help, call the setup experts at +1-855-446-1089.
Q8. Can Brother support help with wireless printing setup?
Yes, call +1-855-446-1089 for help connecting your Brother Printer to a wireless network. Our technicians will walk you through every step to ensure a successful setup.
Q9. How do I replace ink or toner in a Brother Printer?
Open the printer cover, remove the old cartridge, and insert the new one. For model-specific instructions or issues, call +1-855-446-1089 (Helpline) for support.
Q10. What do I do if my Brother Printer has a paper jam?
Power off the printer, remove the jammed paper carefully, and restart the device. If it keeps jamming, call Brother Printer Support at +1-855-446-1089 for assistance.
Q11. Why is my Brother printer not connecting to my computer?
This could be due to loose cables, incorrect printer settings, outdated drivers, or network issues. Try checking your connections and updating your drivers first. For further assistance, call our helpline at +1-855-446-1089 (Helpline).
Q12. How do I set my Brother printer as the default printer?
On Windows, go to Settings > Devices > Printers & scanners, select your Brother printer, and click "Set as default." On Mac, go to System Settings > Printers & Scanners and set your Brother printer as default. Need help? Contact +1-855-446-1089.
Q13. What should I do if my Brother printer shows offline?
Check your printer status on your computer and make sure "Use Printer Offline" is unchecked. Restart both the printer and computer. If problems persist, call the helpline at +1-855-446-1089.
Q14. How do I update or reinstall Brother printer drivers?
Visit https://support.brother.com, enter your printer model, download the latest drivers, and install them. If you need step-by-step guidance, dial +1-855-446-1089.
Q15. What if my Brother printer is still not connecting after troubleshooting?
If none of the fixes work, there might be a hardware issue. Contact Brother Support at +1-855-446-1089 (no-hold) for expert help or to arrange a repair.